Shipping policy
Shipping Policy - Decorate & Praise
At Decorate & Praise, we aim to deliver your order as quickly and safely as possible. Please review the following details regarding our shipping process.
Shipping Times and Processing:
All orders are processed within 2-4 business days. Custom orders may require additional processing time depending on the complexity of the artwork, and you will be notified if your order requires any extra time for production.
Once your order is processed, you will receive an email confirmation with tracking details so you can monitor your shipment.
Shipping Rates & Delivery Options:
We offer several shipping options, including standard and expedited services, based on your location and preference. Shipping costs are calculated at checkout, depending on the size of your order and your location.
For international orders, delivery times and rates will vary depending on the destination and the selected shipping method.
Order Tracking:
Once your order ships, you will receive a tracking number via email. You can use this number to track your package through the carrier's website. If you do not receive tracking information or have questions about your shipment, please contact us at info@decorateandpraise.com.
Shipping Delays:
While we strive to meet our shipping estimates, certain factors like weather, carrier issues, or high demand can cause delays. If your shipment is significantly delayed, we will notify you by email and work to resolve the issue promptly.
Damaged or Lost Packages:
If your order arrives damaged or is lost in transit, please contact us immediately at info@decorateandpraise.com. Be sure to provide photos of any damage to your order or packaging, as this helps us resolve the issue with the shipping carrier. We will work with you to replace or refund the affected items.